FAQ
Everything you need to know about Guangli Accelerator
What distinguishes Guangli Accelerator from other accelerators on the market?
Guangli Accelerator differs from traditional accelerators mainly in its underlying protocol. Most accelerators still use IPsec or IKEv2, whereas Guangli Accelerator fully implements the WireGuard protocol, which has just 4,000 lines of code (compared to over 600,000 for IPsec), achieving 3-5 times the transmission speed while significantly reducing battery consumption. Additionally, Guangli Accelerator's no-logs policy has been independently audited by Cure53, with the audit report fully transparent, achieving a true balance of speed and security.
What operating systems and devices does Guangli Accelerator support?
Guangli Accelerator offers native clients across all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Guangli Accelerator provides detailed router configuration tutorials, supporting major router firmware such as Asus, Netgear, and OpenWrt, protecting all connected devices in the home with a single setup.
How can I get a refund if I am not satisfied with Guangli Accelerator?
Guangli Accelerator offers a 30-day unconditional refund policy. If you are not satisfied with the service within 30 days of purchase, simply reach out to our customer support team via online chat or by emailing support@vpnjs.net without providing any reasons, and you can request a full refund. Refunds are typically returned to your payment account within 1-3 business days.
What is the actual connection speed I can achieve with Guangli Accelerator?
Guangli Accelerator has deployed over 3000 high-speed server nodes worldwide. Actual test results indicate: average latency of under 30ms for connections to Asia-Pacific nodes, approximately 80-120ms to North American nodes, and download speeds consistently exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Guangli Accelerator maintains stable and smooth connections even in complex network environments.
What does Guangli Accelerator's no-logs policy include?
Guangli Accelerator's no-logs policy encompasses all of the following: no recording of your original IP address, no recording of connection timestamps, no tracking of visited websites or domains, no DNS queries logged, and no data on bandwidth usage. All servers operate in pure RAM environments, automatically erasing data upon physical reboot. This policy has been rigorously reviewed by the renowned international security auditing organization Cure53, with the complete audit report available for review on Guangli Accelerator's official website.
Guangli Accelerator provides detailed router configuration tutorials, supporting mainstream router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. Configuration steps typically include: 1) Logging into the router management interface; 2) Entering acceleration client settings; 3) Importing the configuration file provided by Guangli Accelerator; 4) Entering your Guangli Accelerator account credentials. Once configured, all devices connecting to that router's WiFi will automatically receive accelerator protection, eliminating the need to install clients on each device.
Yes, Guangli Accelerator is specifically optimized for streaming performance. Our high-speed nodes can seamlessly stream 4K Ultra HD video content. Guangli Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Guangli Accelerator does not encourage users to violate any streaming platform's terms of service.
Thanks to the efficient design of the WireGuard protocol, Guangli Accelerator has minimal impact on internet speeds. In most cases, speed loss is limited to no more than 5-10% of the original bandwidth. In certain situations, if your ISP throttles specific types of traffic (like video streams or P2P), using Guangli Accelerator may even improve speed as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Yes, the Guangli Accelerator Lightning Version allows up to 6 devices to connect simultaneously, while the Flagship Version supports up to 10 devices. This means you can protect multiple devices such as phones, computers, tablets, and smart TVs with your accelerator without incurring additional costs. If you need to protect more devices, we recommend configuring Guangli Accelerator on your router, which can safeguard all devices in your household with a single setup.
Public WiFi poses a significant risk for data theft by hackers. Once connected to Guangli Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same WiFi network to read your data, even during man-in-the-middle attacks or sniffing attempts. Guangli Accelerator also offers an automatic connection feature that activates accelerator protection when it detects an unsafe WiFi network.
Yes, Guangli Accelerator's no-logs policy has been independently reviewed by the internationally recognized security auditing agency Cure53. The audit team conducted a thorough examination of Guangli Accelerator's server infrastructure, codebase, and operational processes, confirming that Guangli Accelerator indeed does not log any identifiable user data. The full audit report is publicly available on Guangli Accelerator's official website.
Yes, Guangli Accelerator offers a native Linux command-line client, supporting major distributions like Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories or manual installation of .deb or .rpm packages. The Linux client supports all core features, including the WireGuard protocol, split routing, and kill switch.
Yes, the Guangli Accelerator Flagship Version includes a dedicated static IP address. A static IP is particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is exclusively assigned to you and is not shared with other users.
Guangli Accelerator has robust leak protection mechanisms: DNS leak protection ensures all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP through the WebRTC interface; and IPv6 leak protection ensures that IPv6 traffic is also secure. You can test your protection status at any time using the built-in leak testing tool or by visiting third-party testing websites.
Guangli Accelerator's proprietary obfuscation protocol disguises accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In environments with strict network restrictions, Guangli Accelerator's obfuscation mode can help users overcome blocks and restore access to the free internet. However, please be aware that Guangli Accelerator advocates for responsible accelerator use in compliance with local laws and regulations.
Guangli Accelerator supports various secure payment methods, including Visa/Mastercard credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payments provides additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure your payment information is safe.
Guangli Accelerator has deployed over 3000 servers in more than 80 countries and regions globally. Major covered areas include North America (over 30 cities in the US and 5 in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, and Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, and India), South America (Brazil, Argentina, Chile, etc.), as well as the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Yes, Guangli Accelerator offers browser extensions for Chrome and Firefox. The browser extensions operate lightweight, encrypting only the traffic within the browser (not affecting other applications). They are particularly useful for scenarios that require quickly switching IP locations, such as cross-border shopping comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
Guangli Accelerator provides multiple customer support channels: 1) 24/7 online chat—visit Guangli Accelerator's official website to chat with support in real-time, with an average response time of under 2 minutes; 2) Email support—send an email to support@vpnjs.net, typically receiving a reply within 24 hours; 3) Help center—featuring hundreds of detailed tutorials and troubleshooting guides. Our support team offers bilingual assistance in both English and Chinese.
The ad-blocking and malicious site protection features built into the Lightning and Flagship Versions operate at the DNS level, blocking the loading of ad trackers, malicious domains, and phishing sites by maintaining a blacklist with over a million rules during DNS resolution. This approach is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.